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WhatsApp Business

WhatsApp's free business app, with a catalogue, quick replies, labels and away messages. The API is the paid route for larger volumes.

362 workflows · 1448 prompts

Why it matters here

For a lot of Malaysian businesses this is the shopfront, the order form and the support desk at once. Customers expect a reply here before they will try a website form, which is why more workflows in this library touch WhatsApp than any other tool.

Set this up first

A business profile with your hours and address, labels for the stages an enquiry goes through, and saved quick replies for the questions you answer daily.

Workflows that use WhatsApp Business

highest priority first

WorkflowCategoryGoalDifficultyKPI
Buyer Objection HandlingReal Estate & Property ServicesGrowthEasy · P4Offer conversion
Listing Performance ReviewReal Estate & Property ServicesGrowthEasy · P4Days on market

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