WhatsApp Business
WhatsApp's free business app, with a catalogue, quick replies, labels and away messages. The API is the paid route for larger volumes.
394 workflows · 1576 prompts
Why it matters here
For a lot of Malaysian businesses this is the shopfront, the order form and the support desk at once. Customers expect a reply here before they will try a website form, which is why more workflows in this library touch WhatsApp than any other tool.
Set this up first
A business profile with your hours and address, labels for the stages an enquiry goes through, and saved quick replies for the questions you answer daily.
Workflows that use WhatsApp Business
highest priority first
| Workflow | Category | Goal | Difficulty | KPI |
|---|---|---|---|---|
| Open House Preparation and Follow-Up Pack | Real Estate & Property Services | Growth | Easy · P2 | Open house conversions |
| Operator Work Instruction Drafting With Photos | Manufacturing & Quality | Productivity | Easy · P2 | Training time |
| Outlet Daily Cash Variance Investigation Helper | F&B Operations | Risk | Easy · P2 | Unexplained variance |
| Overtime vs Additional Shift Cost Comparison | Manufacturing & Quality | Cost Reduction | Easy · P2 | Labour cost per unit |
| Own-Group Moderation and Member Onboarding | Social Media & Community | Productivity | Medium · P2 | Active member rate |
| Owner Price Expectation Alignment Conversation Prep | Real Estate & Property Services | Growth | Easy · P2 | Listings priced at market rate |
| PA System and In-Store Announcement Scripts | Retail & POS | Growth | Easy · P2 | Promotion awareness |
| Panel Application to New Corporates Drafting | Healthcare & Clinics | Growth | Easy · P2 | New panel appointments |
| Panel Company Claim Submission Checklist | Healthcare & Clinics | Cash Flow | Easy · P2 | Claim rejection rate |
| Parent Progress Update Message Drafting | Education & Training Centres | Growth | Easy · P2 | Parent engagement |
| Part-Time Teacher Recruitment and Screening | Education & Training Centres | Productivity | Easy · P2 | Qualified applicant rate |
| Parts Supplier Price and Availability Comparison | Automotive, Workshops & Field Service | Cost Reduction | Easy · P2 | Parts cost |
| Patient Feedback Response Drafting With Care | Healthcare & Clinics | Growth | Easy · P2 | Feedback response time |
| Payment Milestone Structure Design for Contracts | Construction & Project Delivery | Cash Flow | Easy · P2 | Project cash position |
| Peak Hour Staffing Plan from POS Sales Patterns | F&B Operations | Cost Reduction | Easy · P2 | Labour cost percentage |
| Peak Season Capacity Planning and Overflow Partners | Logistics & Delivery | Growth | Medium · P2 | Peak fulfilment rate |
| Post-Handover Client Care Sequence | Construction & Project Delivery | Growth | Easy · P2 | Referrals per project |
| Post-Treatment Care Message Sequence | Customer Retention & Loyalty | Risk | Easy · P2 | Post-treatment complaint rate |
| Preventive Maintenance Calendar From Machine Manuals | Manufacturing & Quality | Risk | Easy · P2 | Unplanned downtime |
| Price List Restructure With Anchor Services | Customer Retention & Loyalty | Growth | Easy · P2 | Average ticket size |
| Price Tag and Promotion Compliance Sweep Checklist | Retail & POS | Risk | Easy · P2 | Pricing complaint count |
| Product Retail Attachment Script for Therapists | Customer Retention & Loyalty | Growth | Easy · P2 | Retail attachment rate |
| Production Cost per Unit Recalculation After Input Changes | Manufacturing & Quality | Cost Reduction | Easy · P2 | Unit cost accuracy |
| Production Schedule Rebalancing After Rush Order | Manufacturing & Quality | Productivity | Medium · P2 | On-time delivery |
| Project Cash Flow S-Curve Preparation | Construction & Project Delivery | Cash Flow | Medium · P2 | Cash gap visibility |
| Property Handover Checklist and Defect Recording | Real Estate & Property Services | Risk | Easy · P2 | Post-handover disputes |
| Rainy Day Footfall Drop Response Playbook | Retail & POS | Growth | Easy · P2 | Rainy day sales |
| Ramadan Buffet or Set Menu Planning Pack | F&B Operations | Growth | Easy · P2 | Ramadan revenue |
| Raw Material Reorder Point Recalculation | Manufacturing & Quality | Productivity | Easy · P2 | Material stockout rate |
| Referral Letter Drafting Support | Healthcare & Clinics | Productivity | Easy · P2 | Referral turnaround |
| Rejection Rate Pattern Analysis by Line and Shift | Manufacturing & Quality | Cost Reduction | Easy · P2 | Rejection rate |
| Renovation Client Expectation Setting Pack | Construction & Project Delivery | Risk | Easy · P2 | Mid-project dispute count |
| Rental Renewal Negotiation Preparation | Real Estate & Property Services | Growth | Easy · P2 | Renewal close rate |
| Repair Estimate Explanation in Customer Language | Automotive, Workshops & Field Service | Growth | Easy · P2 | Estimate approval rate |
| Retention Sum Release Follow-Up Sequence | Construction & Project Delivery | Cash Flow | Easy · P2 | Retention recovery time |
| Route Density Analysis for Delivery Zones | Logistics & Delivery | Cost Reduction | Medium · P2 | Cost per delivery |
| Seasonal Package Launch Copy in BM and English | Customer Retention & Loyalty | Growth | Easy · P2 | Package sales |
| Service Reminder Sequence From Last Visit Data | Automotive, Workshops & Field Service | Growth | Easy · P2 | Repeat service rate |
| Shelf Layout Change Plan from Sales Data | Retail & POS | Growth | Easy · P2 | Sales per shelf metre |
| Shrinkage Pattern Analysis from Stock Counts | Retail & POS | Risk | Medium · P2 | Shrinkage rate |
| Sibling and Referral Discount Structure Design | Education & Training Centres | Growth | Easy · P2 | Referral enrolments |
| Site Progress Photo Report Assembly for Client | Construction & Project Delivery | Productivity | Easy · P2 | Client update time |
| Site Safety Toolbox Talk Topic Generator | Construction & Project Delivery | Risk | Easy · P2 | Toolbox talk consistency |
| Site Team Daily Report Standardisation | Construction & Project Delivery | Productivity | Easy · P2 | Reporting compliance |
| Slow Season Cash Preservation Plan | Retail & POS | Cash Flow | Easy · P2 | Slow season cash burn |
| Slow Weekday Promotion Design | Customer Retention & Loyalty | Growth | Easy · P2 | Weekday utilisation |
| Slow-Day Promotion Design Within Margin Limits | F&B Operations | Growth | Easy · P2 | Slow-day revenue |
| Social Content Plan From Current Listings | Real Estate & Property Services | Growth | Easy · P2 | Listing reach |
| Staff Meal Policy Cost Control Design | F&B Operations | Cost Reduction | Easy · P2 | Staff meal cost |
| Stocktake Day Planning and Team Briefing | Retail & POS | Productivity | Easy · P2 | Stocktake accuracy |
| Store Credit and Refund Policy Drafting | Retail & POS | Risk | Easy · P2 | Refund dispute count |
| Store Opening Hour Adjustment Analysis | Retail & POS | Cost Reduction | Easy · P2 | Sales per operating hour |
| Student Achievement Showcase Content Plan | Education & Training Centres | Growth | Easy · P2 | Enquiry rate |
| Student Dropout Risk Early Warning Signals | Education & Training Centres | Growth | Medium · P2 | Student retention rate |
| Subcontractor Quote Comparison and Levelling | Construction & Project Delivery | Cost Reduction | Easy · P2 | Subcontract cost variance |
| Supplier Consignment Terms Comparison | Retail & POS | Cost Reduction | Easy · P2 | Consignment margin |
| Supplier Corrective Action Request Drafting | Manufacturing & Quality | Risk | Easy · P2 | Supplier defect recurrence |
| Supplier Delivery Shortage Claim Message Drafting | F&B Operations | Cost Reduction | Easy · P2 | Claim recovery rate |
| Table Turnover Time Analysis from POS Data | F&B Operations | Productivity | Easy · P2 | Table turnover time |
| Teacher Feedback Collection and Summary | Education & Training Centres | Productivity | Easy · P2 | Teacher retention |
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