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Excel & Google Sheets

A spreadsheet, in either of the two forms most businesses already have. Nothing in this library needs a feature specific to one of them.

480 workflows · 1920 prompts

Why it matters here

Most Malaysian SMEs run their real operations in a spreadsheet long before they buy a system for it, and there is nothing wrong with that. These workflows are written to take a paste from one and hand you something you can paste back.

Set this up first

One sheet per thing you track, with the first row as headers and no merged cells. Merged cells are the single most common reason a paste comes back as nonsense.


Workflows that use Excel & Google Sheets

highest priority first

WorkflowCategoryGoalDifficultyKPI
Buyer PersonaMarketing StrategyGrowthEasy · P0Campaign relevance
Ideal Customer ProfileMarketing StrategyGrowthEasy · P0Qualified lead rate
Campaign PlanningMarketing StrategyGrowthEasy · P0Campaign ROI
Cash Flow Forecast CommentaryFinance & Cash FlowCash FlowEasy · P0Cash runway
Collection MessageFinance & Cash FlowCash FlowEasy · P0Collection rate
Competitor PositioningMarketing StrategyGrowthEasy · P0Win rate
Overdue Invoice PrioritisationFinance & Cash FlowCash FlowEasy · P0Days sales outstanding
Value PropositionMarketing StrategyGrowthEasy · P0Conversion rate
Content Pillar PlanningMarketing StrategyGrowthEasy · P0Content efficiency
Expense CategorisationFinance & Cash FlowCash FlowEasy · P0Bookkeeping time
Budget Variance ExplanationFinance & Cash FlowCash FlowEasy · P0Budget variance
Channel PrioritisationMarketing StrategyGrowthEasy · P0CAC
Monthly Management SummaryFinance & Cash FlowCash FlowEasy · P0Decision turnaround
Monthly Marketing PlanMarketing StrategyGrowthEasy · P0Marketing output
Ad Angle GenerationDigital AdvertisingGrowthEasy · P0CTR
Campaign Post-MortemMarketing StrategyGrowthEasy · P0ROI improvement
Margin Leakage DetectionFinance & Cash FlowCash FlowEasy · P0Gross margin
Partnership MarketingMarketing StrategyGrowthEasy · P0Partner-sourced leads
Recurring Cost ReviewFinance & Cash FlowCash FlowEasy · P0Monthly operating cost
Search Ad CopyDigital AdvertisingGrowthEasy · P0Conversion rate
Creative BriefDigital AdvertisingGrowthEasy · P0Creative turnaround
Finance Anomaly FlagFinance & Cash FlowCash FlowEasy · P0Error detection time
Social Ad CopyDigital AdvertisingGrowthEasy · P0CTR
Working Capital Action PlanFinance & Cash FlowCash FlowEasy · P0Cash conversion cycle
Negative Keyword ReviewDigital AdvertisingGrowthEasy · P1Wasted ad spend
Product Margin AnalysisPricing & ProfitabilityGrowthEasy · P1Gross margin
Budget ReallocationDigital AdvertisingGrowthEasy · P1ROAS
Service Pricing ReviewPricing & ProfitabilityGrowthEasy · P1Contribution margin
Ad Fatigue DetectionDigital AdvertisingGrowthEasy · P1CPA
Discount ApprovalPricing & ProfitabilityGrowthEasy · P1Discount leakage
Landing Page AlignmentDigital AdvertisingGrowthEasy · P1Conversion rate
Price Increase CommunicationPricing & ProfitabilityGrowthEasy · P1Retention after increase
Bundle DesignPricing & ProfitabilityGrowthEasy · P1Average order value
Campaign Anomaly AnalysisDigital AdvertisingGrowthEasy · P1Cost per lead
Break-Even Analysis ExplanationPricing & ProfitabilityGrowthEasy · P1Break-even volume
Customer ProfitabilityPricing & ProfitabilityGrowthEasy · P1Profit per customer
Remarketing SequenceDigital AdvertisingGrowthEasy · P1Return conversion
SKU RationalisationPricing & ProfitabilityGrowthEasy · P1Profit per SKU
Promotion ProfitabilityPricing & ProfitabilityGrowthEasy · P1Incremental margin
Quotation Profitability CheckPricing & ProfitabilityGrowthEasy · P1Quote margin
RFQ DraftingProcurement & Supplier ManagementCost ReductionEasy · P1Procurement cycle time
Abandoned Enquiry Revival After 48 HoursWhatsApp & Conversational CommerceGrowthEasy · P1Revived enquiry rate
Away Message and Greeting Setup That Sets ExpectationsWhatsApp & Conversational CommerceGrowthEasy · P1First-response satisfaction
Blocked-Risk Behaviour Audit for Your AccountWhatsApp & Conversational CommerceRiskEasy · P1Account health
BM-English Code-Switch Reply GuidelinesWhatsApp & Conversational CommerceProductivityEasy · P1Response quality
Broadcast List Segmentation Without Getting BlockedWhatsApp & Conversational CommerceGrowthEasy · P1Broadcast block rate
Business Profile Optimisation for First ImpressionsWhatsApp & Conversational CommerceGrowthEasy · P1Profile-to-enquiry rate
Catalog Setup and Product Description DraftingWhatsApp & Conversational CommerceGrowthEasy · P1Catalog-driven enquiries
Customer Complaint De-Escalation Message FlowWhatsApp & Conversational CommerceRiskEasy · P1Complaint escalation rate
Enquiry Response Time Improvement SystemWhatsApp & Conversational CommerceGrowthEasy · P1First response time
Festive Greeting Campaign Without SpammingWhatsApp & Conversational CommerceGrowthEasy · P1Greeting response rate
Group vs Broadcast Decision Rules for PromotionsWhatsApp & Conversational CommerceGrowthEasy · P1Promo engagement rate
Label System Design for Lead StagesWhatsApp & Conversational CommerceProductivityEasy · P1Lead follow-up rate
Multi-Staff Number Handover ProtocolWhatsApp & Conversational CommerceProductivityEasy · P1Dropped conversation count
Order Status Update Message SequenceWhatsApp & Conversational CommerceProductivityEasy · P1Where-is-my-order contacts
Payment Confirmation and Receipt Message FlowWhatsApp & Conversational CommerceProductivityEasy · P1Payment dispute count
Price Enquiry Response That Leads to ConversationWhatsApp & Conversational CommerceGrowthEasy · P1Price enquiry conversion
Process MappingOperations & Process ImprovementProductivityEasy · P1Cycle time
Quick Reply Library Organisation by Enquiry TypeWhatsApp & Conversational CommerceProductivityEasy · P1Response time
Quotation ComparisonProcurement & Supplier ManagementCost ReductionEasy · P1Purchase savings

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