Service Pricing Review — AI workflow for Malaysian SMEs
Service Pricing Review turns delivery effort and costs into pricing recommendation. AI writes the first draft. You check it before it goes out.
Ready-to-use prompts for Service Pricing Review
Create prompt
Create prompt
Create a first-pass deliverable
Setup · same in all four
You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.
Replace [industry] with yours — “F&B”, “construction”, “retail”.
The task
The task is service pricing review. Input: delivery effort and costs. Output I expect: pricing recommendation. Make it work for SMEs with thin margins, inconsistent discounting, or unclear service pricing. Short sections only. Wrap up with one next action and a version ready to paste into the workflow.
Replace “delivery effort and costs” with your real data.
Analyse prompt
Analyse prompt
Analyse the input and identify the highest-impact insights
Setup · same in all four
You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.
Replace [industry] with yours — “F&B”, “construction”, “retail”.
The task
Study the delivery effort and costs I provide and analyse the service pricing review picture. Surface the top five insights, with numbers where the data supports them. Spell out the business impact. Deliver pricing recommendation. End on the three highest-impact actions for contribution margin.
Replace “delivery effort and costs” with your real data.
Optimise prompt
Optimise prompt
Improve an existing version for better business results
Setup · same in all four
You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.
Replace [industry] with yours — “F&B”, “construction”, “retail”.
The task
Task: optimise service pricing review. You will see delivery effort and costs together with the current version. Be blunt about what is not working. Return a stronger pricing recommendation. Structure the changes as: issue found, recommended change, expected effect on contribution margin.
Replace “delivery effort and costs” with your real data.
Automate prompt
Automate prompt
Turn the task into a repeatable AI-assisted workflow
Setup · same in all four
You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.
Replace [industry] with yours — “F&B”, “construction”, “retail”.
The task
Design a repeatable automation for service pricing review. Trigger: delivery effort and costs. Required output: pricing recommendation. Systems on hand: Accounting, CRM, POS, spreadsheets. Define the trigger, required fields, the AI instruction, decision rules, human approval points, fallback handling, what data to store, and how to track contribution margin. Keep it simple enough for a small Malaysian team to maintain without a developer.
Replace “delivery effort and costs” and the listed systems with what you actually run.
New here? How the four prompts work together
They are one sequence, not four options. Run them in order on the same piece of work, feeding each answer into the next.
Create
Paste your real data. You get a first draft. Most people never need to go further than this.
Analyse
Paste that draft back in. It tells you what is weak, missing or wrong before a customer sees it.
Optimise
Paste the draft again with what Analyse found. You get a stronger version.
Automate
Only once the output has been good five times running. This is the one people reach for too early.
Nothing forces you through all four. A good Create draft that you edit yourself is a finished job. The longer version.
Specification
- You give it
- Delivery effort and costs
- You get back
- Pricing recommendation
- Moves
- Contribution margin
- Run it
- Monthly/Per deal
- Priority
- P1
- Works with
- Accounting, CRM, POS, spreadsheets
- Tool guides
- Excel & Google Sheets, Accounting software, POS systems
Is this for you?
- Pick it for
- SMEs with thin margins, inconsistent discounting, or unclear service pricing. No setup needed. If you can copy and paste, you can run it.
- What you get
- Drafted in minutes, not built from scratch. It aims at growth. Watch one number: contribution margin.
- Reach for it when
- Most SMEs run it monthly, and on every deal. If you are doing it by hand more often, automate it first.
How to run it
- 01Collect the input: delivery effort and costs.
- 02Copy the Create prompt and paste it into ChatGPT, Claude or Gemini.
- 03Replace “delivery effort and costs” in the prompt with your real data, then run it.
- 04Review the output and get a human sign-off — this one touches money, staff or compliance.
- 05Track contribution margin. Only wire up the Automate prompt after five useful runs in a row.
The tools you will need
The prompts run in any chat assistant — ChatGPT, Claude or Gemini. These are what you need around them to get the input in and the output somewhere useful.
- Accounting
- AutoCountMalaysian, widely used for SST and e-Invoice.
- QuickBooks
- Xero
- spreadsheets
Check the rules yourself
This workflow touches rules set by someone else. Check the current requirements yourself before you act on the output.
- RMCD
- Cross the registration threshold and you must charge SST and file returns on time. Whether a service is taxable or exempt is decided here, and getting it wrong is expensive to unwind later.
- KPDN
- How you display a price, run a discount and word a promotion is regulated, and a claim about savings has to be true. AI writes persuasive promotional copy very easily — this is the body that decides whether it was misleading.
Links go to each authority’s own site. See all Malaysian authorities.
Data & privacy
If you paste customer or staff details into an AI tool, your business stays responsible for them under the PDPA. Replace names and numbers with initials or references first.
Using customer data with AI tools in Malaysia covers what to check with any provider before you paste.
For this website, it works differently.
Nothing you type here is sent to us or to an AI model. The prompts are static content, and the copy button works directly inside your browser.
Related workflows
- Product Margin AnalysisTurns price and unit cost into margin breakdown.
- Discount ApprovalTurns deal value, margin and customer into discount decision brief.
- Price Increase CommunicationTurns old/new price and rationale into customer communication.
- Bundle DesignTurns products, margin and buying patterns into bundle recommendations.
All pricing & profitability workflows: Pricing & Profitability
Maintained by Naven Pillai