Price Increase Communication — AI workflow for Malaysian SMEs
Price Increase Communication turns old/new price and rationale into customer communication. AI writes the first draft. You check it before it goes out.
Ready-to-use prompts for Price Increase Communication
Create prompt
Create prompt
Create a first-pass deliverable
Setup · same in all four
You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.
Replace [industry] with yours — “F&B”, “construction”, “retail”.
The task
The task is price increase communication. Input: old/new price and rationale. Output I expect: customer communication. Make it work for SMEs with thin margins, inconsistent discounting, or unclear service pricing. Short sections only. Wrap up with one next action and a version ready to paste into the workflow.
Replace “old/new price and rationale” with your real data.
Analyse prompt
Analyse prompt
Analyse the input and identify the highest-impact insights
Setup · same in all four
You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.
Replace [industry] with yours — “F&B”, “construction”, “retail”.
The task
I need analysis on price increase communication. You get old/new price and rationale. Find the five findings worth acting on, rank them, and attach the likely business impact to each. Turn the result into customer communication. The last section: three concrete steps to move retention after increase.
Replace “old/new price and rationale” with your real data.
Optimise prompt
Optimise prompt
Improve an existing version for better business results
Setup · same in all four
You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.
Replace [industry] with yours — “F&B”, “construction”, “retail”.
The task
Optimise an existing price increase communication setup. Material: old/new price and rationale and the current output with results. Diagnose the weaknesses first. Then deliver an improved customer communication. Present changes as issue, change, expected retention after increase effect. Skip cosmetic edits.
Replace “old/new price and rationale” with your real data.
Automate prompt
Automate prompt
Turn the task into a repeatable AI-assisted workflow
Setup · same in all four
You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.
Replace [industry] with yours — “F&B”, “construction”, “retail”.
The task
Build me an automation design for price increase communication. Input trigger: old/new price and rationale. Final output: customer communication. Tools available: Accounting, CRM, POS, spreadsheets. Cover the trigger, required fields, AI instruction, decision logic, human checkpoints, fallback path, stored data and retention after increase measurement. Nothing a small SME cannot run on its own.
Replace “old/new price and rationale” and the listed systems with what you actually run.
New here? How the four prompts work together
They are one sequence, not four options. Run them in order on the same piece of work, feeding each answer into the next.
Create
Paste your real data. You get a first draft. Most people never need to go further than this.
Analyse
Paste that draft back in. It tells you what is weak, missing or wrong before a customer sees it.
Optimise
Paste the draft again with what Analyse found. You get a stronger version.
Automate
Only once the output has been good five times running. This is the one people reach for too early.
Nothing forces you through all four. A good Create draft that you edit yourself is a finished job. The longer version.
Specification
- You give it
- Old/new price and rationale
- You get back
- Customer communication
- Moves
- Retention after increase
- Run it
- Monthly/Per deal
- Priority
- P1
- Works with
- Accounting, CRM, POS, spreadsheets
- Tool guides
- Excel & Google Sheets, Accounting software, POS systems
Is this for you?
- Pick it for
- SMEs with thin margins, inconsistent discounting, or unclear service pricing. No setup needed. If you can copy and paste, you can run it.
- What you get
- Drafted in minutes, not built from scratch. It aims at growth. Watch one number: retention after increase.
- Reach for it when
- Most SMEs run it monthly, and on every deal. If you are doing it by hand more often, automate it first.
How to run it
- 01Collect the input: old/new price and rationale.
- 02Copy the Create prompt and paste it into ChatGPT, Claude or Gemini.
- 03Replace “old/new price and rationale” in the prompt with your real data, then run it.
- 04Review the output and get a human sign-off — this one touches money, staff or compliance.
- 05Track retention after increase. Only wire up the Automate prompt after five useful runs in a row.
The tools you will need
The prompts run in any chat assistant — ChatGPT, Claude or Gemini. These are what you need around them to get the input in and the output somewhere useful.
- Accounting
- AutoCountMalaysian, widely used for SST and e-Invoice.
- QuickBooks
- Xero
- spreadsheets
Check the rules yourself
This workflow touches rules set by someone else. Check the current requirements yourself before you act on the output.
- RMCD
- Cross the registration threshold and you must charge SST and file returns on time. Whether a service is taxable or exempt is decided here, and getting it wrong is expensive to unwind later.
- KPDN
- How you display a price, run a discount and word a promotion is regulated, and a claim about savings has to be true. AI writes persuasive promotional copy very easily — this is the body that decides whether it was misleading.
Links go to each authority’s own site. See all Malaysian authorities.
Data & privacy
If you paste customer or staff details into an AI tool, your business stays responsible for them under the PDPA. Replace names and numbers with initials or references first.
Using customer data with AI tools in Malaysia covers what to check with any provider before you paste.
For this website, it works differently.
Nothing you type here is sent to us or to an AI model. The prompts are static content, and the copy button works directly inside your browser.
Related workflows
- Product Margin AnalysisTurns price and unit cost into margin breakdown.
- Service Pricing ReviewTurns delivery effort and costs into pricing recommendation.
- Discount ApprovalTurns deal value, margin and customer into discount decision brief.
- Bundle DesignTurns products, margin and buying patterns into bundle recommendations.
All pricing & profitability workflows: Pricing & Profitability
Maintained by Naven Pillai