Knowledge Article — AI workflow for Malaysian SMEs

Setup · same in all four

You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.

Replace [industry] with yours — “F&B”, “construction”, “retail”.

The task

The job: knowledge article. I will give you expert notes. Turn it into internal knowledge article. Keep it practical for teams with many meetings, scattered notes or knowledge trapped in individuals. Use short sections, end with one recommended next action, and give me a version I can paste straight into the workflow.

Setup · same in all four

You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.

Replace [industry] with yours — “F&B”, “construction”, “retail”.

The task

I need analysis on knowledge article. You get expert notes. Find the five findings worth acting on, rank them, and attach the likely business impact to each. Turn the result into internal knowledge article. The last section: three concrete steps to move repeat questions.

Setup · same in all four

You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.

Replace [industry] with yours — “F&B”, “construction”, “retail”.

The task

Task: optimise knowledge article. You will see expert notes together with the current version. Be blunt about what is not working. Return a stronger internal knowledge article. Structure the changes as: issue found, recommended change, expected effect on repeat questions.

Setup · same in all four

You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.

Replace [industry] with yours — “F&B”, “construction”, “retail”.

The task

Automate knowledge article for me. Trigger event: expert notes. Deliverable: internal knowledge article. Stack: Calendar, meeting transcripts, docs, knowledge base, project tools. Lay out the trigger, required inputs, AI step, decision rules, where humans sign off, fallback behaviour, what to log, and repeat questions tracking. A two-person Malaysian team must be able to keep this running.