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Client Discovery Brief — AI workflow for Malaysian SMEs

Professional ServicesGoal: GrowthDifficulty: EasyRun Daily/Weekly· Maintained for Malaysian SMEs

Client Discovery Brief turns client notes and objectives into discovery brief. AI writes the first draft. You check it before it goes out.

Ready-to-use prompts for Client Discovery Brief

Create prompt

Create prompt

Create a first-pass deliverable

Setup · same in all four

You are helping a small or medium Malaysian business in [industry]. Write in plain English. Use short sentences. If customers will read it in Bahasa Malaysia, add a natural BM version. Do not invent numbers, prices, laws or customer details. If something needs a human to check, say so.

Replace [industry] with yours — “F&B”, “construction”, “retail”.

The task

Here is what I need: discovery brief, built from client notes and objectives. The task is client discovery brief. My context: agencies, consultancies, accounting firms, IT providers, training firms and other service SMEs. Keep sections short, finish with one recommended action, and include a paste-ready version.

Replace “client notes and objectives” with your real data.

New here? How the four prompts work together

They are one sequence, not four options. Run them in order on the same piece of work, feeding each answer into the next.

  1. Create

    Paste your real data. You get a first draft. Most people never need to go further than this.

  2. Analyse

    Paste that draft back in. It tells you what is weak, missing or wrong before a customer sees it.

  3. Optimise

    Paste the draft again with what Analyse found. You get a stronger version.

  4. Automate

    Only once the output has been good five times running. This is the one people reach for too early.

Nothing forces you through all four. A good Create draft that you edit yourself is a finished job. The longer version.

Specification

You give it
Client notes and objectives
You get back
Discovery brief
Moves
Proposal conversion
Run it
Daily/Weekly
Priority
P3
Works with
CRM, project tools, email, time tracking, docs

Is this for you?

Pick it for
Agencies, consultancies, accounting firms, IT providers, training firms and other service SMEs. No setup needed. If you can copy and paste, you can run it.
What you get
Drafted in minutes, not built from scratch. It aims at growth. Watch one number: proposal conversion.
Reach for it when
Most SMEs run it daily to weekly. If you are doing it by hand more often, automate it first.

How to run it

  1. 01Collect the input: client notes and objectives.
  2. 02Copy the Create prompt and paste it into ChatGPT, Claude or Gemini.
  3. 03Replace “client notes and objectives” in the prompt with your real data, then run it.
  4. 04Read the output against what you already know and correct anything the model guessed at.
  5. 05Track proposal conversion. Only wire up the Automate prompt after five useful runs in a row.

The tools you will need

The prompts run in any chat assistant — ChatGPT, Claude or Gemini. These are what you need around them to get the input in and the output somewhere useful.

CRM
project tools
time tracking
Any tool you already use is fine.

Check the rules yourself

This workflow touches rules set by someone else. Check the current requirements yourself before you act on the output.

JPDP
Pasting customer or staff records into an AI tool is a transfer of personal data. Consent, notice, retention and cross-border rules still apply when the tool is not yours.

Links go to each authority’s own site. See all Malaysian authorities.

Data & privacy

This workflow involves client names and engagement details. Under the PDPA your business stays responsible for it, and pasting it into an AI tool may be a disclosure to a third party. Replace names and numbers with initials or references first — the prompt works just as well on “Customer A”.

Using customer data with AI tools in Malaysia covers what to check with any provider before you paste.

For this website, it works differently.

Nothing you type here is sent to us or to an AI model. The prompts are static content, and the copy button works directly inside your browser.

All professional services workflows: Professional Services


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Maintained by Naven Pillai